Find out which limit you are hitting
An upload error does not always mean the document needs compressing. Read the message and check whether the portal limits each file, the combined upload size or the number of attachments. Also check that PDF is an accepted format. Renaming another file type with a .pdf extension will not convert it.
For example, a 12 MB PDF will exceed a stated 10 MB per-file limit. But three 4 MB PDFs could each fit while exceeding a 10 MB total limit. These are illustrative limits, not standard mortgage portal rules. Use the actual instructions shown by your recipient.
Start with the clearest original available
If you photographed or scanned a document that is available as an original PDF, check whether the recipient accepts that original download. It may already be smaller and clearer. Avoid turning a readable PDF into screenshots and rebuilding it: that can introduce more images and make small text harder to inspect.
Save a copy before processing. Check the existing file size and page count, then identify the pages with the smallest text. Those pages are useful for comparing the compressed result with its source. An existing blurred scan needs a better source, not more compression.
Try a modest compression setting first
PDF-Lab's compression page offers Low, Medium and High settings. The page identifies High as producing smaller files with lower quality. Start with Low, download the result and compare its size with the upload limit. If necessary, try Medium from the original rather than repeatedly compressing an already compressed copy.
The tool uses uploaded files for processing; this is not the optional local mode offered by some other PDF-Lab tools. Review the service's processing information before using it for personal documents, and use the recipient's preferred method if they specify one.
Check evidence quality, not just megabytes
Open the compressed file at a comfortable reading size and inspect every page. Pay particular attention to decimal points, transaction dates, employer details and any fine print. Compare uncertain characters with the original. A file that uploads successfully can still be unsuitable if the information is illegible.
PDF-Lab notes that image-heavy documents usually shrink more than text-heavy PDFs. There is no guaranteed reduction, so a file already made mostly of efficient text may remain close to its original size. Do not keep increasing compression merely to obtain a smaller number.
- Confirm the page count matches the original.
- Check small figures and text on both light and dark areas.
- Make sure no edges, signatures or document references are cropped.
- Keep the original and clearly label the sharing copy.
If it still does not fit, ask for another submission route
If the next compression level makes the file difficult to read, stop and ask the adviser or lender whether they can accept separate complete documents or provide another upload route. Do not remove statement pages to get under the limit. Splitting a pack is only useful when the recipient accepts the resulting parts.
If the file is below the stated limit, note the exact error message and check for password restrictions, an interrupted connection or an unsupported format. Ask the recipient before changing document protection. Do not send sensitive attachments to an unverified address as a workaround.
Finish with one checked submission
Upload the checked copy through the agreed channel and record the filename and confirmation. Keep track of any replacement upload so the recipient can identify the current version. Compression helps with file handling; it does not resolve missing evidence or determine a mortgage decision.
Nikera Hub and PDF-Lab are operated by Nikera Technologies. You can use another suitable tool or the recipient's own process; the important result is a complete, readable document in the requested format.
Use the tools, then request tailored help if you need it
The strongest path through Hub is usually simple: understand the topic, test the numbers, then request professional guidance if your case needs a more specific view.